The degree programme in Management of Public Services - MAPS is awaiting initial accreditation by the Ministry of University and Research (MUR).
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/ Study plan
a. y. 2027/2028
The information provided is subject to the approval of the competent bodies and may be subject to change.
First Year
ONE COURSE TO BE CHOSEN (8 CFU) FROM:
Credits
8 ECTS
Description
Fundamentals of public management and analysis of demographic dynamics: governance models, management tools and population data to guide decisions in organizations and institutions providing services of collective interest
Credits
8 ECTS
Description
Methods and tools for analysing and evaluating public policies, integrating demographic data and socio-economic indicators to measure their results and guide decisions capable of responding to the evolving needs of the population.
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Credits
8 ECTS
Description
Principles and tools of economic law applied to the management of public services: market regulation, competition, contracts and relations between institutions and companies, to make informed managerial decisions in compliance with the regulatory framework.
Credits
8 ECTS
Description
Design, organisation and improvement of public service delivery processes, with attention to quality, efficiency, sustainability and the ability to respond to the needs of users even in complex situations.
Credits
8 ECTS
Description
Data analysis and application of artificial intelligence techniques to support public decisions: from the reading of phenomena to the construction of scenarios and the evaluation of policies and services.
Credits
8 ECTS
Description
From budget planning to reporting: the course explores the accounting systems of public administrations and the use of economic and financial information for control, transparency and performance evaluation.
Credits
8 ECTS
Description
Market structures, competition and economic regulation in public utility sectors, to understand the choices of companies, the role of authorities and the effects of rules on prices, investments and quality of services.
Credits
4 ECTS
Description
Principles and tools of urban design applied to the management of public services, with attention to the challenges of sustainability, urban regeneration and smart cities in the fields of housing, mobility, health and energy.
Credits
8 ECTS
Description
The role of the State in the economy and the reasons for public intervention: spending, taxation, public goods and externalities, with attention to the effects of policies on efficiency, equity and collective well-being.
Credits
8 ECTS
Description
Economic, financial and social evaluation of investments in public services, considering extended time horizons, risks, sources of financing and expected impacts on sustainability and quality of services.
ONE COURSE TO BE CHOSEN (4 CFU) FROM:
Credits
4 ECTS
Description
The foundations of Italian for international students: vocabulary, grammar, listening and reading comprehension, and spoken and written communication, with a focus on everyday and university life.
Credits
4 ECTS
Description
Computational methods for public service management: data analysis, modelling and simulation, with practical exercises focused on performance evaluation and decision support.
Second Year
Credits
8 ECTS
Description
Methodologies for the design and marketing of public services, with a focus on understanding user needs, co-designing with public and private stakeholders and creating value for citizens and communities.
Credits
8 ECTS
Description
Digital technologies and information systems at the service of public innovation, to redesign processes, improve access to services and support organizational change, with attention to data management and user experience.
Credits
8 ECTS
Description
Choice of a course to deepen a specific area of public management, such as planning and control, social transformations, finance, change management, European policies or quantitative methods.
*Elective courses include: Strategic planning and management control for public services; Social transformation, cultures and relationships; Circular economy and sustainability; Project financing and open innovation; Change Management, Political economy of the European Union, Mathematics for management.
Credits
4 ECTS
Description
Thematic workshop applied to a specific sector of public services in which students work on real projects in collaboration with institutions and companies, integrating theoretical knowledge and operational skills in view of the internship and the final exam.
**The laboratories to choose from are: Utilities and sustainability, Local government, Healthcare and life science sector, Logistics & mobility, Urban regeneration, Digital transformation in public sector.
Credits
8 ECTS
Description
Educational activity chosen by the student: internship at a public or private organization operating in services of collective interest, field project in collaboration with institutions and companies, or additional elective course, in line with the in-depth course started in the thematic laboratory.
Credits
12 ECTS
Description
Original written paper on a topic related to the management of public services, developed independently under the guidance of a supervisor and strongly integrated with the path of the thematic laboratory and the internship or field project, in which the student demonstrates analytical skills, methodological rigor and autonomy of judgment.
THEOLOGY - SEMINAR COURSE
The study plan of each course provides for attendance at Theology courses, in order to offer a motivated, reasoned and organic knowledge of the Catholic faith.